1. Purpose
This policy concerns integrity, and describes how kampsportnettbutikk.no collects, forwards and stores your personal data.
The privacy policy applies when we offer services or products, e.g. when you shop in the online store, have contacted customer service, subscribe to our newsletter, visit our website or create an account.
With the integrity policy, we want you to feel safe when you give us your personal data, as well as show how we ensure that your personal data is processed in accordance with current legislation.
2. Personal data controller
We are the personal data controller for the processing of your personal data in accordance with current legislation.
Responsible:
PRESTIGE SPORT AS
Ulsmågvegen 12
5224 Nesttun
Org no. 929 141 733
Mobile: +47 908 08 678
E-mail: post@kampsportnettbutikk.no
3. When do we process personal data?
When you visit our website, shop with us, subscribe to our newsletter, create an account or contact our customer service, we must collect and process your personal data. We collect this information in order to be able to offer the service and functionality that is expected, and to be able to fulfill our part of e.g. a purchase agreement.
4. What personal data do we process?
Our data policy means that we store as little of your information as possible. This means that we only use the information that is necessary to be able to process your order and maintain communication with you.
Personal information we collect about you as a customer is the following:
• Name
• Address (delivery and invoice address)
• Email address
• Telephone number
• Customer number
• Purchase history
• Organization/company details
• IP address and information about use of the website
• Personal information you enter when contacting us, e.g. with customer service via email, chat or phone
In order to process your order completely, we pass on your information to our partners, e.g. PostNord, HeltHjem, Bring, Posten, Stripe, Klarna, Nets, Vipps, PayPal or others similar. The partners use personal data only to complete an order or delivery with us. We also collect your address information from third-party services for address updates.
When you visit our website, we store the following information for administrative and technical reasons: type and version of the browser used, date and time of the visit and your IP address. This information is anonymised and used for our statistics and to improve our internet and online service. The anonymised information is separated from your personal information, stored in a secure system and cannot be linked to a specific person. This means that your personal information always remains protected.
5. Summary of personal data handling
5.1.
Purpose: Handle orders, including notices and subsequent support Example: to deliver, offer payment and delivery options, handle complaints and warranty matters, answer questions
Legal basis: Fulfillment of purchase agreement
Storage period: 3 years after completed purchase
Type of personal data:
• Name , address, e-mail, telephone number
• Order information
• Delivery information
• Payment information
• Other personal information provided when contacting us
5.2.
Purpose: Fulfillment of legal requirements Example: warranty obligations, Consumer Purchase Act, product safety, bookkeeping
Legal basis: Fulfillment of legal obligations
Storage period: As long as applicable legislation requires, e.g.
7 years according to the Accounting Act Type of personal data:
• Name, address, e-mail, telephone number
• Order information
• Delivery information
• Payment information
5.3.
Purpose: Registration and handling of accounts Example: grant permission to log in to "My pages", grant access to order history, maintain relevance in contact information, offer saved favorites
Legal basis: Fulfillment of purchase agreement
Storage period: As long as you have an account with us
Type of personal data:
• Name, address, e-mail, telephone number
• Order information
• Delivery information
• Use of website
• Other
5.4.
Purpose: Marketing of products and services Example: sending relevant offers via e-mail or SMS on similar products and services, displaying product recommendations, carrying out campaigns and events aimed at a specific customer segment Legal basis: Fulfillment of
agreement on purchase and consent
Storage period: 12 months after completed purchase or until consent is withdrawn
Type of personal data:
• Name, address, e-mail, telephone number
• Order information
• Delivery information
• Use of website
• Other personal data provided when contacting us
6. How long is the personal data stored?
We only store the personal data for as long as it is justified by the purpose. How long this is can vary depending on the nature of the personal data and the purpose of the storage. See point 7 for further details.
7. How is the personal data protected?
We have taken all necessary security measures to protect your personal information, and you can feel completely safe when you provide personal information to us. We use encrypted IT systems provided by our web hosting.
8. Are the personal data passed on to anyone?
We pass on your personal data only to necessary collaboration partners, or group companies with a data processing agreement. Examples of collaboration partners are companies that perform services for us. e.g. delivery, payment, IT and communication. These partners only handle your personal data to ensure that we fulfill our obligations according to legislation, fulfillment of an agreement on purchase or consent.
9. What rights do you have?
You can always contact us if you want to be informed about which personal data we have stored about you, or if you want to correct errors or delete this data. We will also, on our own initiative, correct, de-identify or complete information that turns out to be incorrect or incomplete.
You also have the right to demand the following:
Access to your personal data:
This means that you have the right to demand a register extract of the processing we carry out regarding your personal data. You also have the right to receive a copy of the personal data that is processed.
Correction of your personal data:
At your request, we will correct the incorrect or incomplete information we process about you as quickly as possible.
Deletion of your personal data:
At your request, we remove the personal data we process about you, if it is no longer needed for the purposes for which it was collected. If there are legal requirements for the processing of your personal data, we will end the processing of the data for purposes other than complying with the legislation, e.g. accounting and tax legislation.
Restriction of processing of your personal data:
At your request, we limit our processing of your personal data to certain limited purposes.
You have the right to the data portability ticket. This means that, under certain conditions, you have the right to obtain and transfer your personal data in a structured and general format to another personal data controller.
You have the right to object to the processing of personal data carried out for the purpose of balancing interests. If you object to such processing, we will only continue to process personal data if there are legitimate reasons that outweigh your interests.
Current personal data processing with direct marketing as a purpose, you always have the right to object to such processing by sending an e-mail to post@kampsportnettbutikk.no. Once we have received your objection, we will stop processing your personal data for such marketing purposes. You also have every opportunity to say no to continued marketing, in all our mailings.
You also have the right to submit any complaints to the Norwegian Data Protection Authority regarding the processing of your personal data.
10. Cookies
We use cookies on our website.
1 1. Notifications when the product is back in stock
Back-in-stock notifications enable our customers to easily find out when selected products will be replenished.
Customers who land on a page with an out-of-stock product are asked to register with their email address and are notified when the product becomes available. The user is automatically removed from the waiting list after 100 days or at the user's direct request. To do this, please contact us at: post@kampsportnettbutikk.no
12. Changes to the integrity policy
We reserve the right to change our data protection declarations if necessary, due to new technology. Please make sure you have the most current version. If we change basic sections of this data protection declaration, we will publish information about this on our website.
13. Contact information
All interested parties and visitors to our website can contact us with questions about data protection at the following address:
PRESTIGE SPORT AS
Ulsmågvegen 12
5224 Nesttun
Org no. 929 141 733
Mobile: +47 908 08 678
E-mail: post@kampsportnettbutikk.no
The policy has been updated: 05/09/2022
